Deriving Verb Predicates By Clustering Verbs with Arguments

Hand-built verb clusters such as the widely used Levin classes (Levin, 1993) have proved useful, but have limited coverage. Verb classes automatically induced from corpus data such as those from VerbKB (Wijaya, 2016), on the other hand, can give clusters with much larger coverage, and can be adapted to specific corpora such as Twitter. We present a method for clustering the outputs of VerbKB: verbs with their multiple argument types, e.g. "marry(person, person)", "feel(person, emotion)." We make use of a novel low-dimensional embedding of verbs and their arguments to produce high quality clusters in which the same verb can be in different clusters depending on its argument type. The resulting verb clusters do a better job than hand-built clusters of predicting sarcasm, sentiment, and locus of control in tweets

Psychological Metrics for Dialog System Evaluation

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present five interpretable metrics from established psychology that are fundamental to human communication and relationships: emotional entropy, linguistic style and emotion matching, agreeableness, and empathy. These metrics can be applied (1) across dialogs and (2) on turns within dialogs. The psychological metrics are compared against seven state-of-the-art traditional metrics (e.g., BARTScore and BLEURT) on seven standard dialog system data sets. We also introduce a novel data set, the Three Bot Dialog Evaluation Corpus, which consists of annotated conversations from ChatGPT, GPT-3, and BlenderBot. We demonstrate that our proposed metrics offer novel information; they are uncorrelated with traditional metrics, can be used to meaningfully compare dialog systems, and lead to increased accuracy (beyond existing traditional metrics) in predicting crowd-sourced dialog judgements. The interpretability and unique signal of our psychological metrics make them a valuable tool for evaluating and improving dialog systems

Searching for polarization in signed graphs

| openaire: EC/H2020/654024/EU//SoBigDataSigned graphs have been used to model interactions in social networks, which can be either positive (friendly) or negative (antagonistic). The model has been used to study polarization and other related phenomena in social networks, which can be harmful to the process of democratic deliberation in our society. An interesting and challenging task in this application domain is to detect polarized communities in signed graphs. A number of different methods have been proposed for this task. However, existing approaches aim at finding globally optimal solutions. Instead, in this paper we are interested in finding polarized communities that are related to a small set of seed nodes provided as input. Seed nodes may consist of two sets, which constitute the two sides of a polarized structure. In this paper we formulate the problem of finding local polarized communities in signed graphs as a locally-biased eigen-problem. By viewing the eigenvector associated with the smallest eigenvalue of the Laplacian matrix as the solution of a constrained optimization problem, we are able to incorporate the local information as an additional constraint. In addition, we show that the locally-biased vector can be used to find communities with approximation guarantee with respect to a local analogue of the Cheeger constant on signed graphs. By exploiting the sparsity in the input graph, an indicator-vector for the polarized communities can be found in time linear to the graph size. Our experiments on real-world networks validate the proposed algorithm and demonstrate its usefulness in finding local structures in this semi-supervised manner.Peer reviewe

Who Speaks Like a Style of Vitamin:Towards Syntax-Aware Dialogue Summarization Using Multi-Task Learning

Abstractive dialogue summarization is a challenging task for several reasons. First, most of the important pieces of information in a conversation are scattered across utterances through multi-party interactions with different textual styles. Second, dialogues are often informal structures, wherein different individuals express personal perspectives, unlike text summarization, tasks that usually target formal documents such as news articles. To address these issues, we focused on the association between utterances from individual speakers and unique syntactic structures. Speakers have unique textual styles that can contain linguistic information, such as voiceprint. Therefore, we constructed a syntax-aware model by leveraging linguistic information (i.e., POS tagging), which alleviates the above issues by inherently distinguishing sentences uttered from individual speakers. We employed multi-task learning of both syntax-aware information and dialogue summarization. To the best of our knowledge, our approach is the first method to apply multi-task learning to the dialogue summarization task. Experiments on a SAMSum corpus (a large-scale dialogue summarization corpus) demonstrated that our method improved upon the vanilla model. We further analyze the costs and benefits of our approach relative to baseline models.Comment: This work has been accepted to the IEEE for possible publication. Copyright may be transferred without notice, after which this version may no longer be accessibl

Chatbot-Delivered COVID-19 Vaccine Communication Message Preferences of Young Adults and Public Health Workers in Urban American Communities: Qualitative Study

BackgroundAutomated conversational agents, or chatbots, have a role in reinforcing evidence-based guidance delivered through other media and offer an accessible, individually tailored channel for public engagement. In early-to-mid 2021, young adults and minority populations disproportionately affected by COVID-19 in the United States were more likely to be hesitant toward COVID-19 vaccines, citing concerns regarding vaccine safety and effectiveness. Successful chatbot communication requires purposive understanding of user needs.ObjectiveWe aimed to review the acceptability of messages to be delivered by a chatbot named VIRA from Johns Hopkins University. The study investigated which message styles were preferred by young, urban-dwelling Americans as well as public health workers, since we anticipated that the chatbot would be used by the latter as a job aid.MethodsWe conducted 4 web-based focus groups with 20 racially and ethnically diverse young adults aged 18-28 years and public health workers aged 25-61 years living in or near eastern-US cities. We tested 6 message styles, asking participants to select a preferred response style for a chatbot answering common questions about COVID-19 vaccines. We transcribed, coded, and categorized emerging themes within the discussions of message content, style, and framing.ResultsParticipants preferred messages that began with an empathetic reflection of a user concern and concluded with a straightforward, fact-supported response. Most participants disapproved of moralistic or reasoning-based appeals to get vaccinated, although public health workers felt that such strong statements appealing to communal responsibility were warranted. Responses tested with humor and testimonials did not appeal to the participants.ConclusionsTo foster credibility, chatbots targeting young people with vaccine-related messaging should aim to build rapport with users by deploying empathic, reflective statements, followed by direct and comprehensive responses to user queries. Further studies are needed to inform the appropriate use of user-customized testimonials and humor in the context of chatbot communication